Why am I being asked to re-authenticate my accounts?

Why am I being asked to re-authenticate my accounts?

Your personal brokerage accounts need to be periodically re-authenticated based on your custodian's timetable, which is usually every 180 to 360 days. Additionally, if your custodian uses 2-factor authentication and does not have an alternative to linking your account without 2-factor authentication, you will need to re-link your accounts every month.

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If you click on the link in the email we send you, you will be taken to our login page. Upon login, you will be taken to the re-authentication page.

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Please re-enter your username and password and wait for the success notification.

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Nothing further is needed until you receive another email from our support team.

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Should you need additional assistance, please use our support link to schedule a 15-minute Zoom support call: https://calendly.com/riact-support/15-minute

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